MENUS COSTS, LOYALTY PROGRAMMES, SOFTWARE, SUBSCRIPTIONS, OPERATING POLICIES ETC. WHY DO WE DO IT THAT WAY?
ROLES & RESPONSIBILITIES; PHILOSOPHY, PERSONALITY AND WISDOM; EXPERIENCE; DESIGNATED AUTHORITY WITH STRONG PRINCIPAL; A GOOD PINCH OF AUTOCRACY MAYBE REQUIRED
TRAIN, PRACTICE, ROLE PLAY, INFLUENCE, MENTOR, CHECK, CHECK, TRAIN, MENTOR YOUR STAFF AND TEAM (MAY BE CUSTOMERS)
KNOW THEM, GET CLOSER, BECOME FANATICAL ABOUT THEM, WORK ‘EM OUT, KNOW WHICH DENTIST THEY USE !
LIKE NEVER BEFORE, COLLECT THE BLANK PIECE OF PAPER AND THE NEW RULES SOON TO BE WRITTEN
PRODUCTION METHODS, LAYOUTS, ERGONOMICS & ESSENTIALLY THE REVISED TIME AND MOTION
IMPACTS, IMPLICATIONS, CONSEQUENCES
LITTLE ROMANCE IS LEFT IN RESTAURANT INDUSTRY
SEARCH & SELECTION OF STAFF IS MORE IMPORTANT THAN EVER. STAFF NEED TO BE CLEARLY PROFILED AND UNDERSTAND THE REQUIREMENTS AND EXPECTATIONS OF THE INDUSTRY
DRIVE ENTHUSIASM, ENERGY, DRIVE AND GET UP AND GO IS REQUIRED
THIS IS A NEW MARATHON, NOT THE PREVIOUS SPRINT
EXPERIENCE AND KNOWLEDGE IS NOW PARAMOUNT SO USE IT
CUSTOMERS WILL GIVE YOU ONE CHANCE ONLY EVER. PROFESSIONAL SERVICE IS PARAMOUNT, THE PAYING PUBLIC DEMAND BETTER THAN THE OLD WAYS
WELFARE & SECURITY OF STAFF & CUSTOMERS IS NOT OPTIONAL
YOUR SPACE,
WORK THE SPACE, CONSIDER THE SPACE, BE SMART WITH SPACE
I WANT IT NOW, MY WAY AND DAY PART APPROPRIATE
THE NEW “STAYING IN” PROBABLY WON’T GO AWAY, EVERYTHING HAS RE-SET, BEWARE OF APATHY
AND FINANCIAL DEBT AND THE POSSIBLE
‘BLOAT’ OF ROLL OUT UNITS, DO ONE SITE WELL NOT TEN BADLY OR IT MAY CREEP UP ON YOU
SAME OLD SAME OLD EXPERIENCE AND TRANSACTIONAL TRUDGE
“I still remember Randy’s donuts from Saudi Arabia, which were amazing”
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