Case Study – Opening of the O2 Arena, London

Client need:
AEG Live required the Brand implementation of their North America based global catering partner to the new O2 Arena in London

What we did:
An IVM Associate was appointed by Levy Restaurants to project manage the design and construction of all Food and Beverage outlets and hospitality spaces along side partners from the US and the AEG led design team.
Recruitment, operational and brand training, supply chain set up, purchasing of all requisite materials, EPOS system.

IVM ran the operation for the first 6 months until transition to steady state operation

Outcome:
The Venue opened on time and to massive acclaim for its customer service as well as fit out. It has become the standard which all subsequent new Arenas aspire